Episode 1: The Home Depot, Don’t Buy Into your Own BS

April 07, 2016


Featuring CMO Club Member, Trish Mueller, CMO of The Home Depot

Customer Service. It’s the best kind of marketing that exists. The ability for a company to say, “We take care of our customer’s needs” is rare in a world full of comment sections where even the slightest bad experience can be posted and filtered to the masses.

The Home Depot’s declaration to the world is simple. Come learn from us, and go make something of your own. But it’s this understanding of the world beyond the one we live in that has led Trish Mueller to reach into the digital stratosphere, which in turn has given The Home Depot the chance to lead a revolution of Do-It-Yourselfers online.

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