Transforming Customer Experience – What really works

Join our featured roundtable leader Melissa Grady, CMO, Cadillac as she leads this discussion on what it takes to transform the customer experience like no other.

Melissa will touch on her real world examples from Cadillac and ways you can implement these same practices to create the ultimate customer experience for your brand.

Date: Friday, April 24th, 2020
10:00-11:00 am PT | 1:00-2:00 pm ET | 6:00-7:00 pm GMT +1

Leading the discussion our featured roundtable leader and host:

Melissa Grady, CMO, Cadillac
Host, Pete Krainik, Founder, Global Head Member Engagement, The CMO Club


What is a Virtual Roundtable?
Virtual Roundtables are one-hour open discussion webinars led by a topic expert. This is a small group event for The CMO Club members only. These roundtable discussions provide the opportunity to learn from and network with fellow peers in marketing leadership, share insights, develop lasting relationships and leverage The CMO Club benefits.