Critical Enablers – How to Get it Done

This article is part of a four part series. You can access each part of the series by clicking the links provided below. 

  1. What is Omnichannel Personalization and Why Do It?
  2. How to Engage Customers:  Talk Listen Act
  3. Critical Enablers – How to Get it Done
  4. Keys to Success for Customer Experience

by Nadine Dietz Underneath “Omnichannel Personalization” are critical enablers for Marketers to provide clarity, efficiency and effectiveness in converting each customer touchpoint into a meaningful customer experience. And they all work together. Like spokes of a wheel, the wheel will still turn without one…